Kathy Seymour with long blonde hair smiling in front of a potted plant.
Smiling Kathy Seymour with long wavy hair wearing a black shirt, standing in front of a plant indoors.

Your partner in student experience

Bespoke research and consultancy helping higher and further education providers and Students’ Unions listen, act, and enhance the student experience. We add real value and lasting impact to your student voice; we are Student Voice Plus.

You’re committed to listening to students, but navigating their feedback and responding effectively isn’t always straightforward. We’re here to support you every step of the way.

Many institutions invest in gathering student feedback on their experiences, but struggle to make sense of it or use it meaningfully. Students notice when their input goes nowhere, leading to frustration and disengagement. Whether you need help exploring what students are really saying, shaping a plan to respond, or giving your staff and students the tools to do it themselves—we're here to change that.

Student Voice Plus goes beyond surface-level satisfaction surveys to deliver transformative insights and support, combining deep research expertise with practical tools and strategies.

And because no two institutions or Students’ Unions are the same, everything we offer is carefully tailored to your unique context and challenges.

Green circle with a white check mark inside

Real insight, not just data

We collect, analyse, and interpret your feedback data—identifying trends, gaps, and meaningful opportunities for change through research designed specifically for your needs and to suit your context.

Actionable, tailored solutions

No one-size-fits-all approach, just customised strategies rooted in your context, goals, and priorities. We take the time to understand your institution, and then shape recommendations that are realistic, relevant, and ready to implement.

Green circle with white check mark inside

Stronger student engagement

Empower your teams and students with the skills, systems, and trust needed for sustained engagement. We build confidence and capacity. Your student voice approach thrives in the short term and grows and strengthens over time.

Green circle with white check mark inside

Person viewing data on a laptop and smartphone, sitting at a wooden table with a cup.
A person holding a smartphone displaying a Student Voice Plus survey app while sitting at a table with an open laptop showing a chart with "Top 10 Topics in the Positive Comments" and "Top 10 Topics in the Negative Comments" headings.

Our Services

We specialise in research, strategy, and training; helping universities, colleges and Students’ Unions truly listen to students, respond with purpose, and build long-term capacity for meaningful engagement and change.

Research &
Insights

Robust, thoughtful, custom-built research and clear analysis to uncover not just what students are saying, but why it matters, and how you can use it to create lasting improvements to the student experience.

Strategy &
Consultancy

Practical, expert support to help you shape feedback systems that genuinely work for your institution - improving how you listen, respond, and make long-lasting improvements that students notice.

Training & Capacity Building

Empower your teams and students with the skills, systems, and trust needed for sustained engagement. We equip them with the confidence, tools, and support to lead meaningful research and engagement.

Need clarity on your student voice data?

Introducing the Evidence to Action Diagnostic for higher education providers

A focused, fixed-price review of your existing student voice and evaluation evidence — delivered within a week.

Kathy Seymour and Katy Willis sitting at a table with a laptop and papers, discussing and smiling, in a bright office setting with plants.
Kathy Seymour and Katy Willis sitting at a table with a laptop, discussing documents in an office setting, with plants in the background.

Student Voice Plus: Turning Voice into Vision

We’re a team of experienced researchers and higher education specialists who are passionate about making the student voice count. With decades of combined sector-specific experience, we understand both the challenges and the opportunities that universities face.

We know there’s no one-size-fits-all approach, so everything we do is tailored, thoughtful, and built on trust and collaboration.

We believe in student voice is a powerful driver for change—and we’re here to help you turn listening into action.

Happy clients